Well, strictly speaking, stage one is all the work you do online before the test drive, so let's assume you've read the brochures (feel free to ask for any that you want), scanned the website and decided that a new Vauxhall is the one for you.
We want to make sure you get the car that suits you best, so feel free to take a run in any of our fleet - from Astra to Zafira there's sure to be a Vauxhall that fits the bill. And with over 200 used cars on site, we're pretty sure that we'll find the right set of wheels for you, no matter what your budget!
So, you've been out, you've driven it, you've decided - this is the car for you... but what happens next?
Your sales team member will now take you through the paperwork - it may seem a bit long-winded but it's really there to make sure that we deal with you fairly, and that we meet our statutory requirements as a company regulated by the Financial Conduct Authority. Our legal obligation is to make sure that you get a finance package that is affordable and right for you, not us!
We know that buying a brand new car is one of the biggest financial decisions you'll ever make, so we'll do our best to make it as simple, straightforward and stress-free as we can. At every stage of the process, you're in charge - from the initial part-exchange offer to the final signing of the documents. We won't sell you a car, we'll help you buy one.
As a family-owned and family-run business we don't subscribe to the
'high-pressure sales' technique of some of our bigger competitors - you
set the pace. We'll also make sure that the car you get is the car you
need, not the one we want to sell you.
There are a lot more costs associated with running your new car than just the purchase price - you need to be sure you can afford to not only buy the car, but to run it and maintain it in order to protect your investment. This analysis is often referred to as a vehicle's Whole Life Cost (WLC).
So what are Whole Life Costs?
Throughout youir car's operational life there is a wide range of bills you're going to get that are brought together under one umbrella known as Whole Life Costs (WLC). These cover everything related to keeping your new car safe, legal, and properly maintained and they can add up to a not insignificant amount - it's important that you factor them all in when you decide to go ahead - we've listed a few of them below, but remember to expect the unexpected!
The good news is that some of these can be included in your finance deal, so you are in effect spreading the costs - ask your Sales Team Member for more details.
Here are some of the factors that need to be taken into consideration when you're working out your car's 'Whole Life Costs':
The obvious, and easiest way to pay for your brand new car is with cash. We'll work out how much your existing car is worth (if you have one) and take that away from our advertised price, minus a bit of wheeling & dealing, and that's your balance to pay.
You can get an idea how much your car is worth HERE - obviously, it uses the basic details you've entered into the system - this is only the start of our discussion with you. The computer-calculated value is based on a set of pre-aligned criteria but your car may well be worth more - give us a call to find out!
By the way, cash doesn't mean a bag of folding (although we can accept up to £10,000 in notes) - we accept Debit cards, and credit cards (subject to a handling fee), and Banker's Drafts.
Flexible Finance (Hire Purchase) - Available on selected models at 0% APR Representative.
Flexible PCP (Personal Contract Purchase) - offered at a competitive rate of 2.9% APR, offers you complete flexibility.
Fixed Term PCP - With Fixed Term PCP, the rate is fixed and you adapt your repayments to suit your budget.
Flexible Personal Lease - want to change your car more often?
With any finance deal, terms & conditions apply and are subject to status, over 18's only.
Finance Terms & Conditions
Available on selected models only, at participating Retailers. Conditional Sale. Finance subject to status. Ts and Cs apply. Applicants must be 18 or over. Finance supplied by Vauxhall Finance, PO Box 6666, Cardiff, CF15 7YT. Offer will apply to private individuals, Vauxhall Partners and small businesses 1-24 units (purchase only, excluding B2B supported units). All other customers are excluded.