Wrexham: 01978 290077  Mold: 01352 758673  

COVID 19

Our primary concern is the health and safety of both you and our team. We have put in place extensive measures to protect anyone working in, or visiting, our dealerships.

Service Department

We've changed the way our Service Departments work to ensure your protection and safety while you and your car are here, and while we remain open as an essential service, we’d ask for your cooperation in abiding by our house rules, all of which are designed to ensure your/our safety.

  • You MUST wear a face covering at all times whilst in the building.
  • To help manage the number of people on our premises, please make an appointment to visit.
  • Please arrive as close as possible to your booking time, to reduce waiting.
  • If possible, please come alone, or minimise the number of people who attend with you.
  • We operate a strict one-way system with separate entrances and exits. Please follow the marked direction signs at all times.
  • Please observe the distancing markers when approaching the front desk, and ensure 2m social distancing at all times.
  • Please follow any instructions given by our team – we’re here to help, and verbal or physical abuse will not be tolerated.
  • Hand sanitiser is freely available in all areas, feel free to use it at any time.
  • Cars and keys are disinfected before return.
  • Please pay by debit or credit card wherever possible.
  • If you’d rather not leave home at all or are shielding, we may be able to come and collect your car, please call to discuss your requirements.

For your and our safety, we have screens at all manned desks, with physical distancing measures, and our waiting areas have been remodelled to allow increased distancing.

Sales Department

Our showrooms remain physically closed but our Sales Teams remain available for enquiries, and ‘Click & Collect’ is available for all used cars – call your local branch for details.

Dickens of Wrexham Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Dickens of Wrexham Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor and we act as their agent for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.