Wrexham: 01978 290077  Mold: 01352 758673  

Dickens Service information

Service Information

When you buy a car from Dickens, you will be guaranteed comprehensive support with our exceptional aftersales care.

Choose Dickens for your regular servicing and annual MOT, and we promise that you'll be satisfied by our high standards each time you return - it's why we're still here after 50 years of selling cars!

 

If you drive a Vauxhall, and to reward customer loyalty, Vauxhall runs a number of initiatives designed to save you money and add value. If your Vauxhall is two or more years old, you become eligible for the Service Club. This entitles you to exclusive discounts on Servicing and Repairs, including half-price MOTs for life (based on the official VOSA price) and it's free to sign up. Our service plans, meanwhile, enable you to spread the cost of maintenance work on a monthly basis, avoiding inflation and interest by fixing costs. And our local Price-Match for like-for-like service and repair quotes ensures genuine value.

As a Vauxhall authorised repairer, we are completely trusted by the manufacturer to perform servicing, repairs and any other maintenance to its exacting standards. Our expert technicians are all trained by Vauxhall, so you can have confidence in our ability to maintain your vehicles' performance and condition.

Explore our aftersales pages for detailed information on all our services, and don't hesitate to contact us to make an enquiry. You can complete and submit an online form or contact us by phone.

 

WHAT'S INCLUDED IN YOUR SERVICE/MOT

Why service your vehicle with Dickens? For starters, we only use genuine parts and during your Service or MOT our team will check for any new enhancements or a safety recall, and then carry out this additional work free of charge (where applicable, Vauxhall only). Our quality of work ensures your warranty is maintained to Vauxhall guidelines and we provide a 12 month parts and labour warranty on all repairs as standard. We've included a detailed breakdown of what's included with each level of service below, but please bear in mind that under the current Covid protocols we will not be washing your car, as we try to minimise the number of people who are in contact with your vehicle.

 

Description Interim Main Major MOT
Vehicle Age 1, 3, 5, 7, 9,11 Years 2, 6, 10 Years 4, 8, 12 Years

Every Year (3 Years →)

General        

Check for (and action) any outstanding Manufacturer updates

Complementary 25 point health check (Inc. VX360 where available

Stamp and Sign Service and Warranty Booklet

 

Anti-Corrosion Protection Check and Record results in Service and Warranty Booklet

 

Reset service light

 
Service Operations        

Replace engine oil and filter

 

 

Replace battery in key fob

   

Replace pollen filter

   

Replace Diesel Fuel Filter

     

Replace petrol fuel filter

     

Replace spark plugs

     

Replace air filter

   

Replace brake fluid

   

Replace drive belt (recommended action - not included in price)

       

Replace timing belt (recommended action - not included in price)

       
Level Check and Top Up (if required)        

Screen wash

 

Anti-freeze / coolant

 

Brake and Clutch fluid

 

Power Steering fluid*

 

Diesel fuel filter - drain*

 
Vehicle Cabin        

Check transmission and clutch operation (where equipped)

 

Check horn

 

Check instruments, gauges, warning lights

 

Check interior lights

 

Check seat belts

 

Check Cargo tie down hoops

 

 

Check windscreen wipers

 
Vehicle Body        

Check boot – operation and condition

 

Check doors – operation and condition

 

Check exterior lights & lamps

 

Check front brakes

 

Check rear brakes

 

Check and adjust parking brake (Manual Operation)*

 

 
Engine Compartment        

Check auxiliary drive belt

 

Check battery and connections

 

Check bonnet catch operation

 

 

Check radiator and coolant hoses

 

Check brake pipes and hoses

 
Steering / Tyre Checks        

Check steering, suspension and ball joints for damage / wear

 

Full tyre inspection (tread, pressure and condition)

 

Emergency inflation kit inspection (Inc. expiry date)

 

 

Suspension – check shock absorbers & springs

 

Wheel fasteners - check tightness

 
Vehicle Chassis        

Check drive shaft joints and gaiters for wear and damage

 

Check exhaust system and mountings

 

 

Check fuel pipes for routing, damage & corrosion

 

 

Visual brake inspection

 
Test Drive        

Final Inspection including Brake Efficiency check & instrument operation check
* Where fitted

       

 

Dickens of Wrexham Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Dickens of Wrexham Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor and we act as their agent for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.